It looks like you're using an older version of Microsoft Word that relies on Internet Explorer 11 to run
add-ins, which is no longer supported. Please try one of the following options:
For more information on this issue, please visit Microsoft's official documentation on the topic:
https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
- Update your Microsoft Word installation.
- Update your Windows installation.
- Access our tool via the web at keenious.com.